Have questions? We have answers.

Check out our FAQ to learn the answers to your burning questions. If you have additional questions that haven’t been answered here, be sure to give us a call at (443) 825-2224.

Can the hair be colored? 

Yes, with proper care the extensions can be colored to any color of choice. We do recommend you allow a licensed hair stylist to handle the coloring.

How many bundles for a full install?

We recommend anywhere from 2-4 bundles depending on length.

10” – 18”: You will need two bundles. For anything longer, 3-4 bundles is recommended.

What methods of payment do you accept?

We accept Paypal.

What is your return/exchange policy?

We do not honor returned purchases. However, you can exchange within 72 hours of the date received. All hair must be in original packaging and in natural state in which it was purchased. If the hair has been installed or removed from packaging, it may not be exchanged.

How long do Diamond Allure extensions last?

With the proper care, your hair extensions can last up until 18 months. If the hair is altered in any way (e.g. colored,) it can last for 8-14 months.

If I straighten or curl Diamond Allure extensions, will they return to their natural state?

Yes, they will! Keep in mind that extensions are just like your natural hair, so high heat can damage them.

When will I receive my shipment? 

You will receive your order within 7-10 business days. You also have the option to schedule pickup from our in-store location on the same day.